FAQ
Frequently Asked Questions
Do you serve alcohol?
No, we’re BYOB (bring your own bottle). We’ll gladly provide ice buckets and glasses to accommodate your party, no fees or charges!
Do you have vegan, vegetarian or gluten free option?
Yes, we have many vegan and vegetarian options and most of our dishes can be made gluten free by asking your server to hold the sauce. Ask your server or host for guidance if you’d like some suggestions.
Do you have a kids menu?
Yes, check out the Little Samurai section of our menu.
I have a big group and want to book a reservation for more than 18 people. Can I do this through your website?
We love hosting large gatherings! Our reservation system doesn’t allow bookings of 18+ people but please call us or fill out our events form.
I’m planning an event more than 30 days out. Can I book a table through your website?
We admire your planning skills! Our reservation system doesn’t allow bookings more than 30 days out but you can give us a call and our host will be happy to book that reservation for you.
How can I log in to my Mahzu Family Rewards account and check my points balance?
To check your rewards balance, birthday rewards, and more, you can log in to your account below:
I didn’t receive a welcome email when I tried to sign up. What happened?
If you didn’t receive the welcome email after signing up, it’s likely because you already have an account with us! Our system doesn’t notify you if an account was previously created, and it won’t resend a welcome email.
To recover your account, try the following:
1. Go to the login page.
2. Click “Forgot Password?” and follow the prompts to reset your password.
If you’re still unable to log in, please email us at customerservice@mahzurestaurants.com for further assistance.
Can I use my loyalty account at a different Mahzu location?
Yes, you can!
To earn points at a different location, simply provide the phone number or email address associated with your account in-store or at checkout online.